Whole Care · available now
Keep your carrier. Add real care.
Your own doctor, nurse and care concierge, working alongside whatever plan you have. Same-day answers, visits that aren’t rushed, and a team that handles the rest.
At a glance
Your doctor
One doctor who knows you, backed by a nurse and a care concierge.
Your plan
Keep it. Whole Care is a membership for primary care.
Where
Virtual across the DMV now. Clinics open January 2027.
What you get
A care team that knows you, and carries the job.
A doctor who knows you.
The same doctor every time, who knows your history, your family and what matters to you.
Unhurried visits.
Time to talk it through. The visit ends when your questions do.
Same-day answers by text.
Text your care team and hear back the same day, from people who know you.
A nurse and a care concierge.
They carry the job: referrals, records, bills and denials. They make the calls so you don’t have to.
Labs and follow-through.
Labs drawn, results explained, and someone who checks that the next step happened.
Your whole health, not just what hurts.
Sleep, stress, weight, the thing you’ve been putting off. There’s room for all of it.
How it works
Three steps. Then we carry it.
01
Tell us about you.
A short intro call. Your health, your plan, and what’s been hard to get done.
02
Meet your doctor.
A long first visit with the doctor who will know you from here on. Virtual now, in person from January 2027.
03
We carry the job from there.
Your nurse and care concierge handle the referrals, the records and the follow-up. You text when you need us.
Who it’s for
Three ways in.
Individuals and families
You’re done with the runaround. Pay monthly and we become your doctor. Keep your insurance for the big things: the hospital, the specialist, the emergency.
How it’s paid
$XX a month
Book an intro callFully insured employers
First-dollar care for your people, funded through an ICHRA. Or pair it with a higher-deductible plan: the premium you save funds an HRA and Whole Care, and your people come out ahead.
How it’s paid
Through an ICHRA or an HRA
Bring it to your companySelf-funded employers
Fewer avoidable claims, and a benefit your people actually use. Your broker can add it alongside the plan you have today.
How it’s paid
A flat fee per employee per month
Talk to usKeep your doctor
Already have a doctor you love?
Keep them. Through your employer, Whole Care works around the doctor you already have.
Your nurse and care concierge handle the referrals, the records, the bills and the follow-up. Your doctor gets the full picture, and you get your time back.
Your privacy
Your health stays between you and your care team.
Your employer
Covers the care.
They pay for Whole Care as a benefit for their people.
What they see
Whether you’re eligible.
That’s it. Enough to cover you, and nothing more.
What they never see
Your records.
Your visits, your messages, your results. Those stay with you and your care team.
Where
Virtual now. Clinics in January 2027.
Whole Care is virtual across D.C., Maryland and Virginia today. Our first clinics open in D.C., Maryland and Virginia in January 2027, close to where you live and work.
Book an intro callClinic photo: real light, Mainstay materials
Questions
What people ask first.
Is this insurance?
No. Whole Care is a membership for primary care. Keep your insurance for hospital and specialist care, and for emergencies.
What does it cost?
On your own, it’s $XX a month. Through your employer, it’s a benefit: your employer pays a set amount per employee per month, arranged through your broker.
Do I have to switch doctors?
On your own, your Whole Care doctor becomes your primary care doctor. Through your employer, you can keep a doctor you love, and your care team handles everything around them.
What happens after hours?
Message your care team any time. They answer the same day during clinic hours, and you’ll always know where to go when something can’t wait. In an emergency, call 911.
Can my employer see my health information?
No. Your employer covers the care. They never see your records, only whether you’re eligible.
Whole Care is a membership for primary care. It is not insurance. Booking and joining happen at mainstaycare.com.